The promise
The AudiVax 60-day money-back guarantee
Try AudiVax for a full 60 days. If you are not satisfied for any reason, contact us for a refund of the purchase price, even on opened or empty bottles. The risk is ours, not yours.
Why we can offer it
We ask you to be patient with AudiVax, because botanicals work gradually. The least we can do in return is make that patience risk-free. If the formula does not earn a place in your evening routine within 60 days, you should not be out of pocket for trying it. That is the whole point of a money-back guarantee that covers empty bottles: it puts the burden of proof on us.
How to request a refund, step by step
Email our support team
Write to support@audivaxofficial.com within 60 days of your order date. Include your order number and the name on the order.
Tell us briefly what happened
A sentence is enough. Your feedback helps us improve, but you do not need to justify your decision.
Return any remaining bottles
We will share the return address. You can send back full, partial, or empty bottles. Return shipping is the customer's responsibility unless the order arrived damaged or incorrect.
Receive your refund
Once we confirm the return is on its way, we process the refund of the purchase price to your original payment method, typically within five to seven business days.
The fine print, in plain language
- The guarantee covers the purchase price of the product. Any original shipping fee is non-refundable.
- The 60-day window runs from the date your order was placed.
- The guarantee applies to orders placed through audivaxofficial.com, our authorized distribution portal. We cannot refund products bought from unauthorized sellers, which is one more reason to verify your source.
- Refunds are issued to the original payment method used at checkout.
Questions before you buy? Our help center covers the common ones, our refund policy has the full terms, and our team is happy to help through the contact page.